Your first public charge can feel unfamiliar. In practice it takes a couple of minutes once you know the steps.
Before you go
- Check your car's connector type: most cars use CCS2 for fast charging and Type 2 for AC.
- Find a station in the EVee Buddy app and check that a charger is online.
- Have UPI ready on your phone, or top up coins in the app.
At the station
- Park in the charging bay so the cable comfortably reaches your car's charging port.
- Turn the car off and open the charging flap.
- Check the charger screen or label for the gun number and connector type.
- Start the session: scan the QR code on the charger with your phone and pay by UPI, or start it from the EVee Buddy app.
- Plug in firmly until it clicks. Some chargers ask you to plug in first, then start; follow the screen.
- Confirm charging has started on the charger screen, your phone or your car's dashboard.
While you charge
Follow progress on your phone. Grab a coffee or a meal, but return when the session is near the end so others can use the charger.
Finishing up
- Stop the session from the app or charger screen, or let it end automatically.
- Unlock your car if needed and remove the connector.
- Hang the cable back on its holder.
- Check your receipt in the app or on your phone.
If something goes wrong
If a session does not start, try again or use another gun. If it still does not work, contact support from the app. If a session stops early, unused coins return to your balance.